Anyone who has gone through the process of selling a business knows that it can be a time consuming and tedious process. Anyone who has gone through the process of buying or selling multiple businesses knows that not all sellers put forth the same effort in preparing their businesses for sale. The amount of effort a seller puts into preparing for the sale goes a long way in determining whether the process is painfully tedious or a mere inconvenience on the road to a prosperous closing. More importantly, a seller’s lack of preparation could kill the deal or reduce the purchase price.
Why does preparation of the seller matter so much? I’ll give you two reasons: trust and credibility.
If a seller has taken the time and put forth the effort to properly prepare the company for an acquisition it makes the process much easier because the seller organized and made available the information a prospective buyer will want to review during its due diligence. This establishes credibility with the buyer. It establishes confidence that the seller understand its business, the risks a buyer will want to review, and ultimately confidence that the seller has properly monitored and managed those risks prior to the sale.
Imagine a buyer who inquires about a company’s FCPA compliance. The seller immediately responds with documents including its compliance policy, training, incident reports, investigation results, and performance audits. The seller also identifies and makes the individual responsible for monitoring its compliance program available for an interview. This communicates to the buyer that the issue it is concerned about was properly addressed and managed by the seller. It demonstrates that the seller understands it business, the risks inherent in that business, and that the seller properly managed those risks.
Now imagine if the seller responded that it would look for any documentation it had and provide what it found. Regardless of whether that seller eventually provides the exact same information as in the scenario above, it immediately creates questions and doubts in the buyer’s mind. How could the seller not understand this would be an issue that any buyer would inquire about? Does the seller not understand the importance of this issue? Did the seller not properly manage the associated risks? What other issues might this seller have ignored? What other unknown risks might I be buying into from a seller who doesn’t understand the risks inherent in his business?
Assuming the buyer doesn’t just turn and walk away, this lack of preparation can have a serious impact to the seller. The prospective buyer will undoubtedly ask much more detailed and in depth questions. The doubt could also lead the buyer to demand a discount on the purchase price because of its questions about the risk exposure. All of this results from the fact that the seller did not take the time to properly prepare for the due diligence process.
This is an example on the topic of compliance but preparation is just as important for issues related to corporate governance, taxes, legal, and accounting questions.
So how does a prospective seller make sure it is prepared for a buyer’s due diligence?
- Identify a due diligence team which includes a lead manager as well as representatives from each core business unit subject to review. These representatives will be the individuals responsible for assembling and organizing all relevant information from their respective units.
- Create checklists of action items and materials that you would expect an acquiring company or individual to inquire about. This is the time to take a critical look at your business and identify any potential risk exposure so that you may address it before it is discovered by a potential acquirer.
- Collect and organize all information that you intend to make available to prospective acquirers during the due diligence process so that it is organized, readily available, and easily identifiable.
- Prepare a data room or central repository and index all of the information that it contains. This may be a physical room onsite or at an adviser’s office, or it may be a virtual repository. In any case, you should make sure it is secured and that all access is strictly monitored.
- Prepare any confidentiality agreements that you will require from prospective acquirers prior to allowing them access to any data. These will undoubtedly require negotiation between the seller and prospective buyer but the seller should have a form ready with the key terms it will require.
- Prepare a list of qualifications for any prospective buyer. It is important to verify that the potential acquirer is in fact qualified to do so before allowing it access to sensitive information about your company.
- Identify what information you will make available to a prospective buyer and at what stage of the process. Identify particularly sensitive data that you may want to only make available at the later stages of the process.
- Prepare a communication plan identifying who the primary point of contact will be with prospective acquirers and within the company. You should identify which individuals in the company will responsible for communicating about which topics so that any inquiries may be directed to the appropriate individual swiftly. You may also want to spend time preparing those individuals how to respond to anticipated questions and even develop guidelines or a reference sheet.
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